Leading, Supporting, and Serving the Non-Profit Housing Sector

Best Practices

Best Practices for Safety & Risk Management

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1. To protect the lives of tenants and staff, comply with statutory requirements, and preserve building assets, maintain and comply with an approved Fire Safety Plan.

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2. To protect the lives of tenants and staff and to ensure staff know what to do in an emergency (e.g. earthquake, flood, gas leak, explosion, bomb threat), prepare and maintain an Emergency Procedures Manual and ensure staff are familiar with the procedures.

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3. To protect the lives and safety of staff and to comply with statutory requirements, develop and maintain a workplace health and safety program.

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4. To protect the lives and safety of staff and tenants, comply with statutory requirements (e.g. Occupiers Liability Act), preserve tenant and society property, reduce criminal activity, and avoid insurance claims, carry out an annual safety and security audit and act on recommendations.

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5. To provide ready access to next-of-kin or other such personal support persons in case of tenant emergencies or deaths, maintain an emergency contact name and telephone number for all tenants.

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6. To avoid financial loss to the society or directors in case of damage claims and to comply with funder operating agreements, maintain adequate building and liability insurance coverage including
  • Current replacement cost of the building and contents
  • Directors’ and officers’ liability.
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7. To avoid financial loss and comply with statutory requirements, maintain Workers’ Compensation Board coverage for all employees and contractors (or obtain clearance letters from WCB before the contractor starts work and before making final payment).

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8. To avoid financial loss for tenants and to provide good property management service, advise tenants to obtain personal insurance coverage (tenants with waterbeds must carry insurance to cover the cost of damage from leaks). Related Links >>

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