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Alexandra Bradley and Denise Dale
At Your Fingertips in the Office—Information Management for the Small Business. Easy-to-read and practical introduction to information management principles. Useful for setting up and maintaining a maintenance record system. Available in libraries, or you can purchase from bookstores or on-line from Amazon Books.
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BC Housing
The Housing Provider Kit is an important resource. See the
- Maintenance guide for information on corrective maintenance and maintenance records. View the guide on-line or download the PDF files.
- On-line Resource Directory under Maintenance Forms to download a sample Maintenance Request form or information on dealing with mould problems (or order hard copies).
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BC Non-Profit Housing Association
BCNPHA offers the two-day course Maintenance Works. Learn how to reduce costs and retain property value and rentability with a well-planned preventive maintenance program. Find out how to plan for both long-term and routine maintenance tasks. Day 1 gives you the tools and techniques to plan and manage replacement reserves, inspections, servicing, cleaning, and maintenance contracts. Day 2 is a "hands-on" maintenance course relevant for property managers and field staff. E-mail Kate Nielsen or call 604-291-2600 (1-800-494-8859), ext. 224.
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Canada Mortgage and Housing Corporation
CMHC is an important resource:
- Managing Major Repairs: A Manual for Assisted Housing Providers has useful information on identifying and assessing water penetration problems and on developing and implementing solutions. Call 1-800-668-2642 or 604-731-5733 to order this free manual.
- Mold in Housing: An Information Kit for First Nations Communities. The first part contains basic information for occupants. The second part provides detailed technical information for dealing with mould. Very thorough. Call 1-800-668-2642 for this free document.
- The CMHC Web site offers extensive information on housing. See our Guide to the site to help you find what you want, or follow the links to these documents on corrective maintenance topics:
- Farewell to Cockroaches: Getting Rid of Cockroaches the Least Toxic Way Also available as a free publication. Call 1-800-668-2642.
- Moisture and Air: Problems and Remedies A householder’s guide to probable causes and practical solutions for moisture and air quality problems. Also available as a free publication. Call 1-800-668-2642.
- Measuring Humidity Diagnose humidity problems in your home.
- The Importance of Bathroom and Kitchen Fans Choosing the proper kitchen and bathroom fans is important for improving indoor air quality and maintaining ideal humidity levels.
- Choosing a Dehumidifier Air that is too damp can cause condensation on windows, water damage to materials, mould and even wood rot. Choose the right dehumidifier to regulate the humidity in your home.
- After the Flood Protect your health and prevent further damage to your home by following this step-by-step guide to restoring your home after a flood.
- Fighting Mold Mould can cause allergies or respiratory disease. Learn how to identify and eliminate mould from your home.
- Helping Your Trees Survive Storm Damage Practical pruning advice to restore the health and shape of trees damaged by ice or wind storms.
- Attic Venting, Attic Moisture, and Ice Dams Fact sheet on dealing with ceiling leaks, properly venting attics, eliminating ice dams.
- Soot Staining on Carpets Does your carpet have permanent dark stains near baseboards, air registers, or under doorways? Find out what causes soot staining and what you can do about it.
- Removing Ice From Roofs Whether you have a sloped or flat roof, learn techniques that will help you deal with extensive roof icing or ice dam problems.
- Renovating Your Basement—Moisture Problems Is there condensation on the basement windows? White chalky stains on the foundation? Creating a clean, dry, and healthy living space is a first critical step.
- Window and Door Renovations Want more natural light? Concerned about security? Before repairing or replacing windows and doors, consider the factors outlined in this fact sheet.
- Should You Get Your Heating Ducts Cleaned? When is duct cleaning most appropriate? This fact sheet separates fact from fiction.
- The Condominium Owners’ Guide to Mold Special advice for identifying and removing mould in a condominium, and solving the problems that cause it.
- Your Septic System A primer on the components, operation, and proper maintenance of an in-ground septic tank and system.
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Co-operative Housing Federation of BC
CHF-BC offers two workshops that relate to corrective maintenance. Check on their Web site under Maintenance Workshops for:
- Maintaining Your Property
- Maintaining Your Maintenance System.
E-mail Sue Moorhead or Leslie Burdak.
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Co-operative Housing Federation of Toronto
The Co-op Housing Bookstore on the CHFT Web site offers a number of inexpensive, practical guides written using plain language. Two that have useful information on corrective maintenance are:
- Property Inspections
- Property Management.
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Ontario Non-Profit Housing Association
ONPHA publishes two excellent handbooks for corrective maintenance:
- Integrated Pest Management in Housing is a very thorough manual on best practices for pest management. Written by Sam Bryks, a Board Certified Entomologist with extensive experience in pest control in social housing.
- The ONPHA Maintenance Planning Handbook has useful guidelines and forms for corrective maintenance in Chapter sections 1.1, 1.2, 1.6, 1.8, 3.2, 3.3, 3.4, 5.3.5, 5.3.7 to 5.3.9, and Appendices E, F, and S. (Note: ONPHA does not distinguish between "corrective" and "routine" maintenance.) A diskette comes with the manual and includes all forms and schedules.
Order on-line. BCNPHA members pay the ONPHA member price.
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Property Management Software
BCNPHA supports two suppliers: Netintegrity Inc. and Yardi Systems Inc. The Maintenance System component of Netintegrity’s INFO-Tracker and Yardi’s Maintenance module both provide support for a corrective maintenance program.
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Residential Tenancy Office
The Web site for BC’s Residential Tenancy Office contains essential information on the landlord’s obligations for repairs, including emergency repairs. It includes:
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