Our Best Practices Guide helps you as a non-profit housing provider to improve the operation of your portfolio(s) by:
- Letting you test yourself to see where you can improve
- Telling you about best practices for all aspects of managing social housing
- Providing information on resources that can help you achieve best practices.
What are "best practices"?
Standard actions, methods, or practices known to produce excellent results. They can help your society
- Extend the useful life of housing assets
- Reduce costs
- Maximize revenues
- Minimize risk and loss
- Comply with legal requirements
- Improve the productivity of employees and volunteers
- Maintain adequate records
- Provide good property management service to tenants and applicants
- Enhance its reputation in the community.
Seven categories and resources
We have organized self-tests, best practice statements, and helpful resources into groups under seven different categories. The resources are a starting point for your society to develop its own best practices or even a comprehensive Operations Manual.
Log in
We invite you to log in and test yourself. Logging in lets you save your test results.
BCNPHA gratefully acknowledges the generous staff and financial support of BC Housing for the Best Practices project.