It's the process of planning, recruiting, organizing, paying, motivating, training, supervising, directing, and protecting your workforce of employees and volunteers.

It includes:

• Formal personnel policies
• Careful planning for staffing needs
• A fair and transparent hiring process
• Making sure employees and volunteers know what you expect
• Fair and equitable compensation for employees
• Accounting and record keeping for employees
• Evaluation of and feedback to employees and volunteers
• Effective supervision and management
• Training
• Discipline.

Best practices in this category help you:

• Be a fair and respected employer
• Comply with statutory and contractual requirements
• Attract, hire, and keep competent employees and volunteers
• Reflect and respect the diversity in your community
• Consistently achieve good and prudent performance
• Prepare employees and volunteers for new challenges
• Maintain a healthy and safe workplace
• Promote a healthy work-life balance
• Deal effectively with problem performance
• Quickly resolve conflict with employees and volunteers
• Minimize employee and volunteer turnover
• Avoid costly grievance awards, lawsuits, and legal sanctions.

You can ..

• Test your society's best practices in Human Resources Management
• Check out the Best Practices and Resources for Human Resources Management.